Premier Health Group Inc. (PHGI:CSE; PHGRF:OTCQB; 6PH:FSE) plans to offer the medical services of nurses, medical office assistants and office managers virtually and remotely to primary care clinics, first to those in British Columbia that use the Juno EMR system followed by expansion into other provinces. This new offering is made possible by Premier Health's recent acquisition of Cloud Practice.
Premier Health plans to introduce to Juno EMR users a virtual artificial intelligence (AI)-powered phone assistant along with a shared medical office assistant and office manager system. The former will prioritize and manage many of the repetitive tasks involved in patient care, and the latter will handle the back-end administrative tasks of running the clinic. As an added service, Premier Health will provide its templates for the various manuals required in clinics, such as those for privacy and training.
The news release cites the benefits of using such a suite of virtual services. It should help improve workflow and boost clinic efficiency by managing the electronic medical record documentation, the day-to-day operations and other administrative tasks. It should help reduce the patient backlog and patients' long wait times. It could improve the quality of care provided and patient outcomes. It should increase revenue by allowing physicians to concentrate on seeing patients, determining diagnoses and devising treatment plans and leaving the other work to nurses, medical assistants and office managers, and not have to pay for dedicated staff to fill those roles.
By Q3/19, Premier Health intends to add remote shared billing services, including detection of missed charges, mistakes and the like.
"These offerings will transform the primary care landscape from a fixed labor cost to a variable cost model that is customized for the individual needs of clinics," according to the release. "This increased efficiency and lower operating cost will increase the overall profitability of primary care clinics."
"From my own clinical experience, I see the benefit of offering these services to other privately owned clinics," said Dr. Essam Hamza, CEO of Premier Health. "We have successfully integrated shared resources across our four HealthVue Medical clinics. With rising labor costs, many clinics simply cannot afford dedicated staffing. With our recent acquisition of Cloud Practice, we have the opportunity to provide virtual and remote services to the 287 clinics currently using Juno EMR."
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